Carlton Leisure UK Limited , Established in 1992 has over 25 years of experience in the travel industry. Initially focusing on air ticketing, holiday packages, and tour operations, this London-based company has expanded its operations significantly. Over the past decade, Carlton Leisure has grown rapidly, establishing itself as a global leader in the travel business.
Carlton Leisure prides itself on delivering efficient and timely services to its valued customers in the UK and beyond. The company, along with its travel partners worldwide, provides high-quality travel services to major global destinations. With four offices in Greater London, Carlton Leisure’s multi-office operations ensure comprehensive service delivery.
The success of Carlton Leisure is partly due to its strong partnerships in the airline industry. These relationships enable the company to handle air ticketing services quickly and efficiently, both online and offline, for destinations worldwide. Carlton Leisure is built on core values of customer satisfaction, trust, friendliness, quality of service, value for money, accountability, and continual improvement.
PenAir by Penguin Travel Management Software (TMS) is a critical tool that supports Carlton Leisure’s success. As an integrated solution for mid and back-office operations, CRM, accounting, and payment systems, Penguin TMS is essential for the modern travel agent. It supports the ambition of the world’s corporate travel industry by driving digital transformation.
Penguin TMS partners with dynamic and agile companies to create iconic solutions that modernize travel agency processes. This market-leading software enables Carlton Leisure to maintain its competitive edge by streamlining operations and improving service delivery.
Carlton Leisure’s commitment to excellence is evident in its continuous improvement and customer-centric approach. The company’s dedication to providing value for money and high-quality service has earned it a reputation as a trusted travel partner. By leveraging advanced tools like Penguin TMS, Carlton Leisure continues to set industry standards and exceed customer expectations.
Carlton Leisure (UK) Limited has firmly established itself as a leader in the travel industry through strategic partnerships, efficient operations, and a customer-focused approach. The integration of Penguin TMS has been instrumental in driving the company’s success, enabling it to deliver superior travel services globally. As Carlton Leisure continues to evolve, it remains committed to its core values and the pursuit of excellence in the travel sector.
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