and software infrastructure and effectively manage these resources
for an undefined number of projects over an agreed period of time.
As a customer, you focus on your business while we undertake full
responsibility for the development and deployment of Information Systems
solutions, by managing human resources, hardware, software and communication
infrastructure, project management, quality assurance etc. These contracts
are generally for periods of 1 year and more.
Sub-contracting Partner for Software Services Companies
At Penguin, we have the
people and the infrastructure to deliver quality projects at low costs.
In sub-contracting relationships, Penguin does not usually interact
with the user organization unless specifically requested by our partner.
Our partner does the business system study and also manages the client
relationship; we simply provide world-class development support.
This model is meant for
software product/sub-system development. Penguin shares the risks
of developing and marketing the product along with the partner with
whom we have a long-term relationship. Penguin is ready to invest
in the Product Development and jointly own the Intellectual Property
Rights (IPR) along with our partner.
Penguin has tie-ups
with marketing companies who provide us customer leads and projects.
Our marketing partner receives percentage-based commissions depending
on the size and value of business won. Penguin deals directly with
the client after project initiation.
Critical Success Factors
• Unambiguous understanding of customer's expectations
• Clear communication and collaboration between customer and
the Penguin development team
• Thorough business process knowledge transfer from customer
• Reliable data-com link
• Clear prioritization of requests by customer
• Single customer representative to prioritize requests